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Business Services IMS Manual

Management plan · PLAN-20406

  • Version 1
  • Miscellaneous
  • Reads on any phone

An integrated management system manual for business services, written to align with AS/NZS ISO 45001 (health and safety), ISO 14001 (environmental management) and ISO 9001 (quality management).

It covers the management framework, leadership policies, planning, support, operation, performance evaluation and improvement, from hazard and risk management and incident reporting to emergency management, auditing and management review.

Forms, checklists and registers that put the system into practice are listed in its index of support documents.

Preview of the Business Services IMS Manual

Business Services IMS Manual

Management planVersion 1
Development date
—
Update
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Abstract: This Integrated Management System (IMS) Manual establishes the framework for implementing, maintaining, and continually improving our Health, Safety, Environmental & Quality Management System in accordance with the requirements of ISO 45001 | 14001 | 9001.

Introduction / purpose

Company is committed to developing and maintaining a system that demonstrates our commitment to maintaining Health, Safety, Environmental, and Quality (HSEQ) values. This commitment is placed within a framework that fosters continual improvement of our Health, Safety, Environmental, and Quality Management System (HSEQMS).

This manual is used to direct internal activities and inform external parties who require information about our HSEQMS.

This manual includes essential information for workers. It includes roles and responsibilities of key personnel, Health and Safety Representatives (HSR) and participation arrangements, guides for resolving issues, workplace rules, and processes for hazard identification, risk assessment and controls, managing incidents, emergency response, and review/monitoring procedures.

To understand the external issues, the Management Team monitors and considers problems coming from:

  • legal and legislative requirements,

  • technology changes,

  • customer requirements,

  • cultural and social expectations,

  • climate change impacts and related regulations,

  • pollution levels and related environmental regulations,

  • availability of natural resources,

  • biodiversity and ecosystem health.

To understand the internal issues affecting our HSEQ policies, the Management Team will monitor and consider problems coming from:

  • the company’s values,

11 more sections

  1. Management commitment and approval
  2. Review procedure
  3. References
  4. Document control
  5. Policy
  6. and 6 more

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What it covers

12 sections

  1. Management commitment and approval
  2. Policy
  3. Planning
  4. Support
  5. Operation
  6. Performance evaluation
  7. Improvement
  8. Index of support documents

Plus an introduction, document control, a review procedure and references

Legislation and standards it references

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