Policy · POLICY-70075
The Threatening Situation Emergency Response Procedure guides staff in managing threatening situations effectively. It sets out clear steps to follow when faced with potential harm, so everyone involved stays as safe as possible.
It covers the emergency response actions, with an emphasis on staying calm to defuse tension and communicating in a way that prevents escalation.
An Incident/Near-Miss Report Form is included for reporting incidents or near misses and recording follow-up actions, for thorough documentation.
Emergency Response Procedure - Threatening Situation
A threatening situation is a communicated intent (or belief) that a person’s intent is to inflict harm on another person. A threat can be communicated physically, verbally or simply by intent.
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