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Money Handling

SOP · SOP-60311

  • Version 2
  • Miscellaneous
  • Reads on any phone

The Money Handling Safe Operating Procedure (SOP) helps businesses set up secure money-handling processes, so workers are prepared to manage cash and transactions safely.

It covers opening and closing the premises, the layout of the premises, security equipment, handling cash on site, taking money to the bank, and what to do during a hold-up.

An offender description form helps staff record details of an offender after an incident, to assist identification and investigation.

Preview of the Money Handling SOP

Money Handling

SOPVersion 2

Precautions

Opening and closing the premises

  • Workers trained in the opening and closing procedure

  • Whenever possible, more than one worker should be present when opening and closing the workplace

  • If working after dark or after regular business hours, there must be more than one worker at the workplace

  • Before entering the workplace, workers should look for anyone loitering and check for any signs of attempted entry

  • At the end of the working day, before securing the premises, workers should check for potential offenders in bathrooms, storerooms, domestic areas, and other concealed areas where a person could hide.

Layout of premises

  • An open, uncluttered environment provides a clear, well-lit view of the sales area from the outside. This is a deterrent to robbers

  • Counters are designed to provide as much distance between the customer and workers as possible

  • Entries and exits should be kept clear of obstructions

  • Mirrors are used to allow workers to monitor obscured floor space

  • Common areas and escape routes are designated and known by workers.

Security equipment

  • Closed Circuit Television (CCTV) cameras are/will be used with signs promoting their existence. The use of CCTV cameras may not only deter potential offenders but may assist in identifying an offender

3 more sections

  1. Operation
  2. Emergency response – actions during a hold-up
  3. Offender description form

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What it covers

4 sections

  1. Precautions
  2. Operation
  3. Emergency response – actions during a hold-up
  4. Offender description form

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