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Working with the Public Policy

Policy · POLICY-70088

  • Version 2
  • Miscellaneous
  • Reads on any phone

This Working with the Public Policy helps any organisation that deals with customers, clients and visitors. It gives your team the knowledge and procedures to engage with the public professionally and safely.

It covers terminology, document control, the policy statement and the procedure for working with the public, including emergency response, training, permits and safety inspections. A difficult client safe operating procedure sets out how to manage challenging situations.

Standard precautions for hygiene and sharps handling protect staff and the public, with guidance on cleaning, personal protective equipment, hand hygiene, first aid and needle-stick injuries.

Preview of the Working with the Public Policy

Working with the Public Policy

PolicyVersion 2

Introduction

Working with the public can be both rewarding and challenging. It's important to prioritise safety while engaging with individuals from all walks of life. From retail to food and beverage, no matter the industry, every worker should be equipped with the knowledge and training necessary to handle any situation that may arise. From following safety protocols to using proper equipment, taking precautions can ensure that both you and the public stay safe and healthy.

12 more sections

  1. Review procedure
  2. Legislation and codes of practice
  3. Standards and guidelines
  4. Terminology
  5. Document control
  6. and 7 more

Written in full, ready for your business's details.

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What it covers

13 sections

  1. Policy statement
  2. Working with the public procedure
  3. Difficult client safe operating procedure
  4. Standard precautions
  5. Sharps handling

Plus an introduction, document control, a review procedure, definitions and references

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