Issue Resolution Policy

Effective issue resolution is key to maintaining a safe and productive work environment. This Issue Resolution Policy gives a consultative, systematic and fair approach to resolving any work health, safety or welfare issue that may arise within your organisation.

It sets out your policy statement, the responsibilities of the organisation, supervisors and managers, health and safety representatives and workers, and an informal issue resolution procedure with a flow chart for escalating an issue.

A review procedure keeps the policy current, and document control, with distribution and amendment record registers, tracks who holds a copy and what has changed. A Hazard Report Form is included for recording hazards.