
Aggression and violence
Verbal abuse, threats or physical violence from members of the public, clients or others on site towards workers.
هذه الصفحة باللغة الإنجليزية حاليًا.
حديث سلامة مجاني عن aggression and violence
يُعرف أيضًا باسم: Aggression, Aggressive behaviour, Occupational violence, Violence, Aggressive people
كيف تتحكم في aggression and violence
- Design work areas with physical barriers, controlled entry and clear exits so workers cannot be cornered by aggressive people.
- Avoid working alone in public-facing or isolated locations; pair workers up or use regular check-ins with a supervisor.
- Provide duress alarms or mobile phones and agree a clear process for calling police when someone becomes threatening.
- Train workers to recognise warning signs, de-escalate conflict and withdraw to safety rather than confront an aggressive person.
- Record every incident of abuse or violence, including verbal threats, and review controls and support for affected workers afterwards.
إجراءات التحكم المعتادة، من الأكثر فعالية إلى الأقل. بيان SWMS الخاص بك يحدد إجراءات التحكم لمهمتك وموقعك.
النماذج التي تغطي Aggression and violence
























بيانات SWMS حسب المهنة
مخاطر تظهر معه عادةً
التشريعات التي تستشهد بها هذه النماذج
- WHS Act 201147 نموذج
- WHS Regulations 201147 نموذج
- OHS Act 2004 (Vic)38 نموذج
- Code of Practice: Construction work35 نموذج
- Code of Practice: First aid in the workplace35 نموذج
- Code of Practice: How to manage WHS risks35 نموذج
- Code of Practice: Work environment and facilities35 نموذج
- OHS Regulations 2017 (Vic)35 نموذج