Customer Complaints Form
FormVersion 1
Its guidance and example entries are locked
You can see how the form is laid out. Get it to fill in on any device, print it, or make it your own.
System · 115 documentsPart of Air Conditioning Integrated Industry Suite
Customer Complaints Form
Form · FORM-31667
- Version 1
Use the Customer Complaints Form to record a complaint from a customer, whether named or anonymous. It captures the customer's details and preferred contact method, when and where the issue happened, and a description of the concern.
An internal-use section tracks what was done: who received the complaint, who it was assigned to, the register reference, any investigation and customer follow-up, the outcome, and final sign-off.
It suits any business that wants a consistent, traceable way to handle customer feedback and complaints.
Written by SafetyDocs safety experts, who have been writing safety documents since 2004.
Preview of the Customer Complaints Form
How it reads in a browser
Get this system
Sign up free, then choose how you'd like it. Every document goes into your Library, in a folder named for the pack.
Included in paid plans
Use template credits from your plan. This one costs 20.
Compare plans and pricesBuy it once
$999.90 paid once, and it's yours to keep. Works on the free plan too.
No card needed to sign up. Early access members get 30% off any plan.
What it covers
18 fields
- Name
- Company
- Phone
- Date of Incident
- Time of Incident
- Location/Branch
- Feedback/Complaint Received By
- Date Received
- Assigned To
- Reference ID
- Action Taken
and 6 more
How templates work
Try it before you pay.
Preview free
Every template's job steps, hazards and first task are open to read. No sign-up.
Try the editor
Tailor a demo SWMS with your company, job and site, on a computer or your phone.
Sign up free
Your details and logo carry over. This template opens already filled in.
Use a credit or buy once
Paid plans include template credits every month. Or buy this one to keep.