Complaints Register
FormVersion 1
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System · 97 documentsPart of ISO 45001-14001-9001 Integrated Management System for Trades
Complaints Register
Form · FORM-31666
- Version 1
The Complaints Register records each complaint you receive in one table, so you can track it from the day it arrives to the day it is closed.
It has a column for the complaint ID, the date received, the customer's name and contact details, a description of the complaint, the product or service affected, the responsible person, and the status. A row of prompts under the headings says what to enter in each column.
Written by SafetyDocs safety experts, who have been writing safety documents since 2004.
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What it covers
11 fields
- Complaint ID
- Date Received
- Customer Name
- Customer Contact Details
- Complaint Description
- Responsible Person
- Corrective Action Taken
- Resolution Date
- Customer Feedback on Resolution
- Corrective/ Preventative Action Register Reference ID
- Status
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