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Hệ thống · 62 tài liệu

ISO 9001 Quality Management System

Hệ thống · SYS-50263

Xem trước mẫu ISO 9001 Quality Management System
  • 62 tài liệu
  • Được đưa vào một thư mục trong Thư viện

A quality management system built on ISO 9001 for organisations of any size, with the documents to set it up, run it and audit it.

The system has seven plans, one policy, one procedure and 53 forms, registers and checklists. Together they cover quality risk assessment, procurement, supplier questionnaires and scorecards, verification of quality requirements, operational control, inspection and test plans, and internal audits.

The documents refer to each other, and arrive together in one folder of your Library with every reference pointing at your own copies.

Written by SafetyDocs safety experts, who have been writing safety documents since 2004.

Xem trước Kế hoạch quản lý Quality Management System

Quality Management System

Kế hoạch quản lýVersion 3

Introduction

Company is committed to developing and maintaining a Quality Management System (QMS) that demonstrates our commitment to customer satisfaction. This commitment is placed within an environment that has safety as a priority, is focused on the service it provides, and fosters continual improvement.

The purpose of this manual is to describe the scope of the quality system, define the accountabilities of all people involved, and provide procedures for testing and quality inspection for all activities. The manual is used to direct internal activities and inform external parties who require information about our quality systems.

This QMS Manual documents how we implement maintain and continually improve our QMS. It identifies the criteria and methods used to ensure the effective operation, and control of the system, and identifies the monitoring, analysis, information, and actions necessary to achieve business outcomes.

Senior management of the company determines the management of the external and internal issues that have an impact on the products and services that we deliver to our customers.

To understand the external issues, we will monitor and consider issues coming from:

  • legal and legislative requirements;

  • technology changes;

  • customer needs;

  • market competition;

Thêm 11 phần

  1. Quality management framework
  2. Leadership
  3. Planning
  4. Support
  5. Operation
  6. và 6 mục khác

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Gói gồm những gì

  1. Quality Management System

    Kế hoạch quản lý · 12 phần

    A Quality Management System manual built on AS/NZS ISO 9001:2016: policies, procedures, audits, management review and improvement.

    Cũng bán riêng
  2. Verification of Quality Requirements Checklist

    Biểu mẫu · 12 trường

    A checklist for verifying delivered goods or services against quality requirements: details, a pass or fail table, an overall result and approvals.

    Cũng bán riêng
  3. Supplier Questionnaire-Quality

    Biểu mẫu · 11 trường

    A supplier quality questionnaire covering certification, performance data, policies, subcontractors and a signed declaration.

    Cũng bán riêng
  4. Quality Procurement Implementation Guide

    Chính sách · 5 phần

    A guide to implementing the Quality Procurement Procedure: its roles, step-by-step process and how to tailor it to each procurement.

    Cũng bán riêng
  5. Quality Procurement Request Form

    Biểu mẫu · 15 trường

    An internal form to request the purchase of goods or services, assess the quality impact and supplier, and sign off the recommendation.

    Cũng bán riêng
  6. Supplier Evaluation Scorecard (Quality)

    Biểu mẫu · 9 trường

    Scorecard for rating a supplier's quality capability across four sections, with notes and an approve, approve with conditions or not approved result.

    Cũng bán riêng
  7. Quality Risk Assessment Form

    Biểu mẫu · 15 trường

    A form to assess the quality risks of items and services you buy, with a four-step risk matrix and a register with worked examples.

    Cũng bán riêng
  8. Interested Parties Register

    Biểu mẫu · 5 trường

    A register of interested parties: who they are, what they need and expect, your objectives for each and their priority.

    Cũng bán riêng
  9. Template

    SOP · 10 phần

    Blank standard operating procedure template with sections for purpose, scope, responsibilities, equipment, PPE, hazards, steps and change history.

    Cũng bán riêng
  10. Operational Control Register

    Biểu mẫu · 7 trường

    A register of the documented operational controls for your processes: whether each is in place, its procedure, version and responsible person.

    Cũng bán riêng
  11. Infrastructure Responsibilities Register

    Biểu mẫu · 2 trường

    Register that lists the departments and people responsible for infrastructure use and maintenance, and the infrastructure each looks after.

    Cũng bán riêng
  12. Objectives Summary Form

    Biểu mẫu · 7 trường

    A form for management to record an objective, its background, target and the resources required, with the responsible person's sign-off.

    Cũng bán riêng
  13. Emergency Response Register

    Biểu mẫu · 6 trường

    A register of a site's emergency response procedures: whether each is in place, its document, version and responsible person.

    Cũng bán riêng
  14. Worker Training Record

    Biểu mẫu · 10 trường

    A record of one worker's training in one course: who approved it, start and completion dates, description, expected outcomes and training type.

    Cũng bán riêng
  15. Outsourced Process Register

    Biểu mẫu · 9 trường

    A register for assessing outsourced processes: customer requirements, your requirements, validation and verification for each outsource company.

    Cũng bán riêng
  16. Training Needs Register

    Biểu mẫu · 8 trường

    Training needs register recording each role's responsibilities, required qualifications and competencies, training needs, dates and course details.

    Cũng bán riêng
  17. Quality Project Management Plan

    Kế hoạch quản lý · 16 phần

    A Quality Project Management Plan covering scope, responsibilities, audits, non-conformances, inspection and testing, and change management, with forms and registers.

    Cũng bán riêng
  18. Quarterly Objective and Targets Report

    Biểu mẫu · 7 trường

    A quarterly register for reporting results against your key objectives and targets at the end of March, June, September and December.

    Cũng bán riêng
  19. Annual Audit Schedule

    Biểu mẫu · 1 trường

    A month-by-month schedule for planning safety, environmental or quality audits across the year, with a legend for planned and postponed audits.

    Cũng bán riêng
  20. Internal Audit Plan

    Kế hoạch quản lý · 5 phần

    An Internal Audit Plan to set the audit's subject, scope, objectives, team and criteria, so audits are conducted efficiently and effectively.

    Cũng bán riêng
  21. Roles and Responsibilities Schedule

    Biểu mẫu · 1 trường

    A schedule for one role: its title, responsibilities, who it reports to, its escalation path and the authority it holds.

    Cũng bán riêng
  22. Operations-Processes – Identification Form

    Biểu mẫu · 3 trường

    A register for listing the operations and processes an organisation carries out, with an identifier and the location of each.

    Cũng bán riêng
  23. Management Review Meeting Report

    Biểu mẫu · 7 trường

    A form to record a management review meeting: attendance, discussion, previous action items and new actions.

    Cũng bán riêng
  24. Corrective-Preventative Actions Register

    Biểu mẫu · 7 trường

    Register to record the corrective and preventative actions to be taken from raised issues, with due dates, status and completion.

    Cũng bán riêng
  25. Roles, Responsibilities, Accountabilities and Authorities Register

    Biểu mẫu · 6 trường

    A register of position holders: role type, name, who they report to, delegated authority and tenure dates, for defining responsibility and accountability.

    Cũng bán riêng
  26. Monitoring and Measuring Equipment Register

    Biểu mẫu · 5 trường

    A register of monitoring and measuring equipment: identifier, name, procedure, and the dates of the last and next calibration or service.

    Cũng bán riêng
  27. AS/NZS ISO 9001:2016 Internal Audit Checklist

    Biểu mẫu · 41 trường

    A checklist for self-assessing your quality management system against AS/NZS ISO 9001:2016, with audit guidance, scope, auditors and space for findings.

    Cũng bán riêng
  28. Incident Register

    Biểu mẫu · 10 trường

    A register to record workplace incidents and near misses: when and where, what happened, who was involved, severity, status and the corrective actions taken.

    Cũng bán riêng
  29. Compliance Evaluation Report

    Biểu mẫu · 11 trường

    A compliance evaluation report for checking legislation, codes of practice and standards across health and safety, environmental and quality.

    Cũng bán riêng
  30. Internal Audit Report

    Biểu mẫu · 11 trường

    Helps auditors give management clear, objective and impartial information about what is going well and what needs to be improved.

    Cũng bán riêng
  31. Compliance Requirements Register

    Biểu mẫu · 3 trường

    A register of the regulatory and internal compliance requirements that apply to each process or function, with the legislation and a description.

    Cũng bán riêng
  32. Risk Register

    Biểu mẫu · 8 trường

    A form to record identified hazards and risk levels in the workplace, with current controls and recommended actions for uncontrolled risks.

    Cũng bán riêng
  33. Quality Design Plan

    Kế hoạch quản lý · 12 phần

    A Quality Design Plan to manage the design process and control design output: roles, milestones, communication, verification and approval.

    Cũng bán riêng
  34. Communications Program Schedule

    Biểu mẫu · 5 trường

    Register of the communication protocols and timings with internal and external stakeholders, for workers, customers, regulators and contractors.

    Cũng bán riêng
  35. Document Register

    Biểu mẫu · 14 trường

    A register of the documents your organisation holds: numbers, versions, titles, purpose, author, key dates and approvals, for version control.

    Cũng bán riêng
  36. Non-Conformance Report

    Biểu mẫu · 12 trường

    A report to document and address deviations from project specifications or quality standards, with corrective, preventative and monitoring actions.

    Cũng bán riêng
  37. Disaster Recovery Plan

    Kế hoạch quản lý · 9 phần

    A Disaster Recovery Plan to prepare for disasters and accidents, with policy, procedure, responsibilities, a plan template and supporting forms.

    Cũng bán riêng
  38. Change Request Form

    Biểu mẫu · 16 trường

    A form to detail and record a request for a change to systems or processes, with the change manager's initial risk analysis.

    Cũng bán riêng
  39. External Quality Control Register

    Biểu mẫu · 7 trường

    A register of critical control points for external supply: hazard, risk, monitoring, critical limits, corrective measures and records.

    Cũng bán riêng
  40. Operational Control Development Worksheet

    Biểu mẫu · 11 trường

    A worksheet for assessing documented controls: which procedures are in place, which need updating and which new documents are required.

    Cũng bán riêng
  41. Objectives and Targets Register

    Biểu mẫu · 5 trường

    A register of key objectives and targets, each with its performance metric and the person or area responsible.

    Cũng bán riêng
  42. Emergency Response Plan

    Kế hoạch quản lý · 25 phần

    An Emergency Response Plan so workers know what to do in an emergency: evacuation, fire, first aid, spills, threats and bomb threats, with registers and checklists.

    Cũng bán riêng
  43. Outsourced Process Schedule

    Biểu mẫu · 3 trường

    A register of outsourced processes: the service provider for each and the quality control method used to check their work.

    Cũng bán riêng
  44. Products Processes – Identification and Material Traceability

    Biểu mẫu · 5 trường

    A register of products and processes with their identifier, name and location, for material identification and traceability.

    Cũng bán riêng
  45. Internal Quality Control Register

    Biểu mẫu · 8 trường

    A register of quality management roles and their responsibilities, required competencies, training needs, dates and course details.

    Cũng bán riêng
  46. Worker Training and Induction Register

    Biểu mẫu · 10 trường

    A register of the training and competencies each worker has completed, their licences and expiry dates, and whether they have been correctly inducted.

    Cũng bán riêng
  47. Training Skills Responsibilities Register

    Biểu mẫu · 8 trường

    A register of roles, responsibilities, required competencies and training needs, with training dates, course details and comments.

    Cũng bán riêng
  48. Measuring and Calibration Register

    Biểu mẫu · 5 trường

    A register of measuring and monitoring equipment with its procedure and the dates of last and next calibration or service.

    Cũng bán riêng
  49. Inspection Test Plan

    Kế hoạch quản lý · 2 phần

    A blank inspection test plan to record activities, test methods, acceptance criteria, records and inspections, with approval and review sign-off.

    Cũng bán riêng
  50. Work Groups Register

    Biểu mẫu · 8 trường

    A register for keeping track of workplace work groups, their locations, members and health and safety representatives.

    Cũng bán riêng
  51. Meeting Minutes

    Biểu mẫu · 10 trường

    A meeting minutes form: attendees and signatures, the agenda, topics discussed, comments and the actions that follow.

    Cũng bán riêng
  52. Product Approval Checklist

    Biểu mẫu · 8 trường

    A checklist for approving a design for release: project details, component sign-off with Yes and No tick boxes, and an approval signature.

    Cũng bán riêng
  53. Project Acceptance Criteria

    Biểu mẫu · 7 trường

    A project acceptance criteria form: the criteria each deliverable must meet before acceptance, and a milestones table with planned dates.

    Cũng bán riêng
  54. Test Protocols

    Biểu mẫu · 4 trường

    A register of test protocols: each protocol's number and name, its date of issue and the date it is due for review.

    Cũng bán riêng
  55. Monitoring and Measurement Schedule

    Biểu mẫu · 3 trường

    A register of what is monitored and measured: the location, the responsible person or position, and the date or time of each check.

    Cũng bán riêng
  56. Corrective and Preventative Actions Form

    Biểu mẫu · 9 trường

    Record a corrective or preventative action: the issue and its seriousness, the evaluation, the action, who is responsible and the manager's sign-off.

    Cũng bán riêng
  57. Quality Incident and Corrective Action Report Form

    Biểu mẫu · 26 trường

    A quality incident and corrective action report: incident details, witnesses, investigation, root cause, preventative actions and sign-off.

    Cũng bán riêng
  58. Monitoring Register

    Biểu mẫu · 7 trường

    A register of the system items that need monitoring: responsibility, legislation, frequency, record retention period and comments.

    Cũng bán riêng
  59. Organisation Chart

    Biểu mẫu · 5 phần

    An organisation chart naming who holds each safety role, from the PCBU, owner or CEO through senior management and the health and safety team to workers.

    Chỉ có trong hệ thống này
  60. Disaster Recovery Response Register

    Biểu mẫu · 8 trường

    A register of operations and activities, with whether an emergency recovery procedure is in place, its document, version and responsible person.

    Cũng bán riêng
  61. Hazard Report Form

    Biểu mẫu · 14 trường

    Hazard report form for workers to record a hazard, its exact location, when it was found and the recommended action, before it causes an incident.

    Cũng bán riêng
  62. First Aid Worker Register

    Biểu mẫu · 8 trường

    A register of your first aid officers: who manages the first aid kit, each officer's location and contact details, and their qualifications and expiry dates.

    Cũng bán riêng

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Biểu mẫu, sổ đăng ký và danh sách kiểm tra

Verification of Quality Requirements Checklist12 trườngCũng bán riêngSupplier Questionnaire-Quality11 trườngCũng bán riêngQuality Procurement Request Form15 trườngCũng bán riêngSupplier Evaluation Scorecard (Quality)9 trườngCũng bán riêngQuality Risk Assessment Form15 trườngCũng bán riêngInterested Parties Register5 trườngCũng bán riêngOperational Control Register7 trườngCũng bán riêngInfrastructure Responsibilities Register2 trườngCũng bán riêngObjectives Summary Form7 trườngCũng bán riêngEmergency Response Register6 trườngCũng bán riêngWorker Training Record10 trườngCũng bán riêngOutsourced Process Register9 trườngCũng bán riêngTraining Needs Register8 trườngDẫn chiếu đến Organisation ChartCũng bán riêngQuarterly Objective and Targets Report7 trườngCũng bán riêngAnnual Audit Schedule1 trườngCũng bán riêngRoles and Responsibilities Schedule1 trườngCũng bán riêngOperations-Processes – Identification Form3 trườngCũng bán riêngManagement Review Meeting Report7 trườngCũng bán riêngCorrective-Preventative Actions Register7 trườngCũng bán riêngRoles, Responsibilities, Accountabilities and Authorities Register6 trườngCũng bán riêngMonitoring and Measuring Equipment Register5 trườngCũng bán riêngAS/NZS ISO 9001:2016 Internal Audit Checklist41 trườngCũng bán riêngIncident Register10 trườngCũng bán riêngCompliance Evaluation Report11 trườngCũng bán riêngInternal Audit Report11 trườngCũng bán riêngCompliance Requirements Register3 trườngCũng bán riêngRisk Register8 trườngCũng bán riêngCommunications Program Schedule5 trườngCũng bán riêngDocument Register14 trườngCũng bán riêngNon-Conformance Report12 trườngCũng bán riêngChange Request Form16 trườngCũng bán riêngExternal Quality Control Register7 trườngCũng bán riêngOperational Control Development Worksheet11 trườngCũng bán riêngObjectives and Targets Register5 trườngCũng bán riêngOutsourced Process Schedule3 trườngCũng bán riêngProducts Processes – Identification and Material Traceability5 trườngCũng bán riêngInternal Quality Control Register8 trườngCũng bán riêngWorker Training and Induction Register10 trườngCũng bán riêngTraining Skills Responsibilities Register8 trườngCũng bán riêngMeasuring and Calibration Register5 trườngCũng bán riêngWork Groups Register8 trườngCũng bán riêngMeeting Minutes10 trườngCũng bán riêngProduct Approval Checklist8 trườngCũng bán riêngProject Acceptance Criteria7 trườngCũng bán riêngTest Protocols4 trườngCũng bán riêngMonitoring and Measurement Schedule3 trườngCũng bán riêngCorrective and Preventative Actions Form9 trườngCũng bán riêngQuality Incident and Corrective Action Report Form26 trườngCũng bán riêngMonitoring Register7 trườngCũng bán riêngOrganisation Chart5 phầnChỉ có trong hệ thống nàyDisaster Recovery Response Register8 trườngCũng bán riêngHazard Report Form14 trườngCũng bán riêngFirst Aid Worker Register8 trườngCũng bán riêng

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