Aggression and violence班前安全会讲稿

它是什么

Verbal abuse, threats or physical violence from members of the public, clients or others on site towards workers.

要检查的控制措施，最有效的排在前面

1. Design work areas with physical barriers, controlled entry and clear exits so workers cannot be cornered by aggressive people.
2. Avoid working alone in public-facing or isolated locations; pair workers up or use regular check-ins with a supervisor.
3. Provide duress alarms or mobile phones and agree a clear process for calling police when someone becomes threatening.
4. Train workers to recognise warning signs, de-escalate conflict and withdraw to safety rather than confront an aggressive person.
5. Record every incident of abuse or violence, including verbal threats, and review controls and support for affected workers afterwards.

在工作中哪些环节会遇到

SafetyDocs 模板中涉及aggression and violence的工作步骤：

• Working in public areasManage public safety, aggressive people and dogs.来自 Surveyor
• Working remotely and/or aloneUnable to contact services in the event of an emergency; Aggression and/or violence来自 Hoarder Cleaning Plan

给工人的问题

1. 今天这项工作中，哪里可能会遇到aggression and violence？
2. 最有效的控制措施是：“Design work areas with physical barriers, controlled entry and clear exits so workers cannot be cornered by aggressive people”。我们这里能做到吗？如果不能，为什么？
3. 这个工地上有哪些针对aggression and violence的控制措施缺失或不起作用？
4. 你会在什么情况下因为aggression and violence停工？你会告诉谁？
5. 在这项工作中，我们怎么报告危险、险情或事故？