Transport and Warehousing IMS Manual

Distribution record register

Amendment record register

Introduction

Scope

Exclusions

References and applicable documents

Standards and guidelines

Terminology

Abbreviations and acronyms

Definitions

Management framework

General outline

Awareness

Needs and expectations of interested parties

Leadership

Occupational health and safety (OHS) policy

Environmental policy

Quality policy

Organisational roles, responsibilities, accountabilities and authorities

Purpose

Policy

Responsibilities

Consultation and participation

Policy

Responsibilities

Consultation and participation process

Planning

Products and services requirements

Customer communication

Determination of products and services requirements

Products and services requirements review

Design and development of products and services

Design and development planning

Design and development input

Design and development controls

Design and development outputs

Design and development changes

Deliverables and milestones

Hazard and risk management

Policy

Responsibilities

Hazard and risk management process

Significant environmental aspects

Purpose

Policy

Procedure

OHS issue resolution

Policy

Responsibilities

Issue resolution procedure

Legal compliance

Policy

Compliance obligations procedure

Objectives and targets

Policy

Objectives and targets procedure

Planning/achieving objectives and targets

Change management

Policy

Change management procedure

Procurement

Objective

Scope

Principles

Responsibilities

Supporting documentation and procedures

Procurement procedure

Purpose

Scope

Responsibilities

Steps

Support

Policy

Human resources (including financial)

Organisational knowledge

Plant, equipment, infrastructure

Policy

Responsibilities

Plant, equipment and infrastructure process

Health surveillance

Policy

Responsibilities

Health surveillance process

Safety and wellbeing

Fitness for work

Drugs and alcohol

Fatigue management

Psychosocial hazards management

Domestic violence

Workplace sexual and gender-based harassment

Workplace violence prevention

Workplace bullying management

Return to work management

Policy

Return to work (RTW) coordinator

Information

Notification of injuries

Return to work

Suitable duties

Return to work (RTW) plan

Dispute resolution

General workplace management

Training

Policy

Responsibilities

Training procedure

New workers

Induction

Training

Assessment

Verification of competency (VOC)

Purpose

Scope

Policy

Identifying competency needs

Methods of verification

Competency assessors

VOC process

Outcomes

Recordkeeping

Review

Information and communication

Purpose

Scope

Policy

Information and communication procedure

Document control

Document management process

Document creation

Document review and revision

PA forms

External origin documents

Security of confidential documents

Disposal of confidential documents

Records management

Purpose

Policy

Records management procedure

Facilities management

Purpose

Policy

Responsibilities

Facilities management procedure

Infrastructure asbestos management

Pallet racking and shelving

Policy

Racking design and layout

Single bay racking

Working load limits

Pallet racking signage/labelling

Modifications

Mobile plant collision

Reporting damage

Major impact on the racking/shelving

Inspections

Training

Traffic management

Definitions

Policy

Responsibilities

Operation

Chain of responsibility

CoR components

Fatigue management

Speed management

Mass

Dimension

Load restraint

Vehicle maintenance

Operational planning and control

Policy

Responsibilities

Operational planning and control procedure

Frequency

Outsourcing control

Control type and extent process

Information for external providers

Standard operating procedures (SOP)

Policy

Responsibilities

SOP procedure

Plant lock-out/tag-out

Definitions

Policy

Responsibilities

Contractors

Personal protective equipment

Policy

Responsibilities

PPE use

High-risk work licensing

Policy

Responsibilities

Licence

Hazardous works

Hearing protection and audiometric testing

Hazardous chemicals management

Hazardous manual tasks

Falls prevention and falling objects

Electrical safety

Incident reporting

Policy

Responsibilities

Incident reporting procedure

Notifiable incidents (OHS and environmental)

Notifiable incident response procedure

Incident investigation

Purpose

Objective

When an investigation shall take place

The incident investigation team

How to conduct the investigation

The investigators shall

Evaluation

Corrective measures (control actions)

Records

Guidance notes for incident investigation

Incident causation factors

Government authorities

HSE permit holders

Production and service provision

Identification and traceability

Property belonging to customers or external providers

Release of products and services

Non-conforming outputs control

Post-delivery (aftercare) activities

Emergency management

Policy

Responsibilities

Emergency preparedness and response

Disaster recovery response procedure

First aid

Policy

First aider information/responsibilities

Remote and isolated work

Policy

Responsibilities

Remote and isolated work

Risk assessment and control

Performance evaluation

Policy

Monitoring, measurement, evaluation

Inspection and testing

Inspection and testing procedure

Calibration process

Evaluation of compliance

Evaluation of compliance procedure

Customer satisfaction

Auditing

Policy

Audit process

Audit team selection

Audit plan procedure

Conducting the audit

Reporting audit outcomes

Audit follow-up

Record keeping

External audits

Responsibilities

External audit procedure

Management review

Policy

Management review process

Management review output

Improvement

Policy

Nonconformity and corrective actions process

Preventative action

Potential non-conformances control

Index of support documents