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体系 · 62 份文件

ISO 9001 Quality Management System

体系 · SYS-50263

ISO 9001 Quality Management System模板预览
  • 62 份文件
  • 全部放入一个模板库文件夹

A quality management system built on ISO 9001 for organisations of any size, with the documents to set it up, run it and audit it.

The system has seven plans, one policy, one procedure and 53 forms, registers and checklists. Together they cover quality risk assessment, procurement, supplier questionnaires and scorecards, verification of quality requirements, operational control, inspection and test plans, and internal audits.

The documents refer to each other, and arrive together in one folder of your Library with every reference pointing at your own copies.

Written by SafetyDocs safety experts, who have been writing safety documents since 2004.

Quality Management System 管理计划 预览

Quality Management System

管理计划Version 3

Introduction

Company is committed to developing and maintaining a Quality Management System (QMS) that demonstrates our commitment to customer satisfaction. This commitment is placed within an environment that has safety as a priority, is focused on the service it provides, and fosters continual improvement.

The purpose of this manual is to describe the scope of the quality system, define the accountabilities of all people involved, and provide procedures for testing and quality inspection for all activities. The manual is used to direct internal activities and inform external parties who require information about our quality systems.

This QMS Manual documents how we implement maintain and continually improve our QMS. It identifies the criteria and methods used to ensure the effective operation, and control of the system, and identifies the monitoring, analysis, information, and actions necessary to achieve business outcomes.

Senior management of the company determines the management of the external and internal issues that have an impact on the products and services that we deliver to our customers.

To understand the external issues, we will monitor and consider issues coming from:

  • legal and legislative requirements;

  • technology changes;

  • customer needs;

  • market competition;

还有 11 个章节

  1. Quality management framework
  2. Leadership
  3. Planning
  4. Support
  5. Operation
  6. 另外还有 6 个

内容完整,只需填上你公司的信息。

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包含内容

  1. Quality Management System

    管理计划 · 12 个章节

    A Quality Management System manual built on AS/NZS ISO 9001:2016: policies, procedures, audits, management review and improvement.

    也可单独购买
  2. Verification of Quality Requirements Checklist

    表格 · 12 个字段

    A checklist for verifying delivered goods or services against quality requirements: details, a pass or fail table, an overall result and approvals.

    也可单独购买
  3. Supplier Questionnaire-Quality

    表格 · 11 个字段

    A supplier quality questionnaire covering certification, performance data, policies, subcontractors and a signed declaration.

    也可单独购买
  4. Quality Procurement Implementation Guide

    政策 · 5 个章节

    A guide to implementing the Quality Procurement Procedure: its roles, step-by-step process and how to tailor it to each procurement.

    也可单独购买
  5. Quality Procurement Request Form

    表格 · 15 个字段

    An internal form to request the purchase of goods or services, assess the quality impact and supplier, and sign off the recommendation.

    也可单独购买
  6. Supplier Evaluation Scorecard (Quality)

    表格 · 9 个字段

    Scorecard for rating a supplier's quality capability across four sections, with notes and an approve, approve with conditions or not approved result.

    也可单独购买
  7. Quality Risk Assessment Form

    表格 · 15 个字段

    A form to assess the quality risks of items and services you buy, with a four-step risk matrix and a register with worked examples.

    也可单独购买
  8. Interested Parties Register

    表格 · 5 个字段

    A register of interested parties: who they are, what they need and expect, your objectives for each and their priority.

    也可单独购买
  9. Template

    SOP · 10 个章节

    Blank standard operating procedure template with sections for purpose, scope, responsibilities, equipment, PPE, hazards, steps and change history.

    也可单独购买
  10. Operational Control Register

    表格 · 7 个字段

    A register of the documented operational controls for your processes: whether each is in place, its procedure, version and responsible person.

    也可单独购买
  11. Infrastructure Responsibilities Register

    表格 · 2 个字段

    Register that lists the departments and people responsible for infrastructure use and maintenance, and the infrastructure each looks after.

    也可单独购买
  12. Objectives Summary Form

    表格 · 7 个字段

    A form for management to record an objective, its background, target and the resources required, with the responsible person's sign-off.

    也可单独购买
  13. Emergency Response Register

    表格 · 6 个字段

    A register of a site's emergency response procedures: whether each is in place, its document, version and responsible person.

    也可单独购买
  14. Worker Training Record

    表格 · 10 个字段

    A record of one worker's training in one course: who approved it, start and completion dates, description, expected outcomes and training type.

    也可单独购买
  15. Outsourced Process Register

    表格 · 9 个字段

    A register for assessing outsourced processes: customer requirements, your requirements, validation and verification for each outsource company.

    也可单独购买
  16. Training Needs Register

    表格 · 8 个字段

    Training needs register recording each role's responsibilities, required qualifications and competencies, training needs, dates and course details.

    也可单独购买
  17. Quality Project Management Plan

    管理计划 · 16 个章节

    A Quality Project Management Plan covering scope, responsibilities, audits, non-conformances, inspection and testing, and change management, with forms and registers.

    也可单独购买
  18. Quarterly Objective and Targets Report

    表格 · 7 个字段

    A quarterly register for reporting results against your key objectives and targets at the end of March, June, September and December.

    也可单独购买
  19. Annual Audit Schedule

    表格 · 1 个字段

    A month-by-month schedule for planning safety, environmental or quality audits across the year, with a legend for planned and postponed audits.

    也可单独购买
  20. Internal Audit Plan

    管理计划 · 5 个章节

    An Internal Audit Plan to set the audit's subject, scope, objectives, team and criteria, so audits are conducted efficiently and effectively.

    也可单独购买
  21. Roles and Responsibilities Schedule

    表格 · 1 个字段

    A schedule for one role: its title, responsibilities, who it reports to, its escalation path and the authority it holds.

    也可单独购买
  22. Operations-Processes – Identification Form

    表格 · 3 个字段

    A register for listing the operations and processes an organisation carries out, with an identifier and the location of each.

    也可单独购买
  23. Management Review Meeting Report

    表格 · 7 个字段

    A form to record a management review meeting: attendance, discussion, previous action items and new actions.

    也可单独购买
  24. Corrective-Preventative Actions Register

    表格 · 7 个字段

    Register to record the corrective and preventative actions to be taken from raised issues, with due dates, status and completion.

    也可单独购买
  25. Roles, Responsibilities, Accountabilities and Authorities Register

    表格 · 6 个字段

    A register of position holders: role type, name, who they report to, delegated authority and tenure dates, for defining responsibility and accountability.

    也可单独购买
  26. Monitoring and Measuring Equipment Register

    表格 · 5 个字段

    A register of monitoring and measuring equipment: identifier, name, procedure, and the dates of the last and next calibration or service.

    也可单独购买
  27. AS/NZS ISO 9001:2016 Internal Audit Checklist

    表格 · 41 个字段

    A checklist for self-assessing your quality management system against AS/NZS ISO 9001:2016, with audit guidance, scope, auditors and space for findings.

    也可单独购买
  28. Incident Register

    表格 · 10 个字段

    A register to record workplace incidents and near misses: when and where, what happened, who was involved, severity, status and the corrective actions taken.

    也可单独购买
  29. Compliance Evaluation Report

    表格 · 11 个字段

    A compliance evaluation report for checking legislation, codes of practice and standards across health and safety, environmental and quality.

    也可单独购买
  30. Internal Audit Report

    表格 · 11 个字段

    Helps auditors give management clear, objective and impartial information about what is going well and what needs to be improved.

    也可单独购买
  31. Compliance Requirements Register

    表格 · 3 个字段

    A register of the regulatory and internal compliance requirements that apply to each process or function, with the legislation and a description.

    也可单独购买
  32. Risk Register

    表格 · 8 个字段

    A form to record identified hazards and risk levels in the workplace, with current controls and recommended actions for uncontrolled risks.

    也可单独购买
  33. Quality Design Plan

    管理计划 · 12 个章节

    A Quality Design Plan to manage the design process and control design output: roles, milestones, communication, verification and approval.

    也可单独购买
  34. Communications Program Schedule

    表格 · 5 个字段

    Register of the communication protocols and timings with internal and external stakeholders, for workers, customers, regulators and contractors.

    也可单独购买
  35. Document Register

    表格 · 14 个字段

    A register of the documents your organisation holds: numbers, versions, titles, purpose, author, key dates and approvals, for version control.

    也可单独购买
  36. Non-Conformance Report

    表格 · 12 个字段

    A report to document and address deviations from project specifications or quality standards, with corrective, preventative and monitoring actions.

    也可单独购买
  37. Disaster Recovery Plan

    管理计划 · 9 个章节

    A Disaster Recovery Plan to prepare for disasters and accidents, with policy, procedure, responsibilities, a plan template and supporting forms.

    也可单独购买
  38. Change Request Form

    表格 · 16 个字段

    A form to detail and record a request for a change to systems or processes, with the change manager's initial risk analysis.

    也可单独购买
  39. External Quality Control Register

    表格 · 7 个字段

    A register of critical control points for external supply: hazard, risk, monitoring, critical limits, corrective measures and records.

    也可单独购买
  40. Operational Control Development Worksheet

    表格 · 11 个字段

    A worksheet for assessing documented controls: which procedures are in place, which need updating and which new documents are required.

    也可单独购买
  41. Objectives and Targets Register

    表格 · 5 个字段

    A register of key objectives and targets, each with its performance metric and the person or area responsible.

    也可单独购买
  42. Emergency Response Plan

    管理计划 · 25 个章节

    An Emergency Response Plan so workers know what to do in an emergency: evacuation, fire, first aid, spills, threats and bomb threats, with registers and checklists.

    也可单独购买
  43. Outsourced Process Schedule

    表格 · 3 个字段

    A register of outsourced processes: the service provider for each and the quality control method used to check their work.

    也可单独购买
  44. Products Processes – Identification and Material Traceability

    表格 · 5 个字段

    A register of products and processes with their identifier, name and location, for material identification and traceability.

    也可单独购买
  45. Internal Quality Control Register

    表格 · 8 个字段

    A register of quality management roles and their responsibilities, required competencies, training needs, dates and course details.

    也可单独购买
  46. Worker Training and Induction Register

    表格 · 10 个字段

    A register of the training and competencies each worker has completed, their licences and expiry dates, and whether they have been correctly inducted.

    也可单独购买
  47. Training Skills Responsibilities Register

    表格 · 8 个字段

    A register of roles, responsibilities, required competencies and training needs, with training dates, course details and comments.

    也可单独购买
  48. Measuring and Calibration Register

    表格 · 5 个字段

    A register of measuring and monitoring equipment with its procedure and the dates of last and next calibration or service.

    也可单独购买
  49. Inspection Test Plan

    管理计划 · 2 个章节

    A blank inspection test plan to record activities, test methods, acceptance criteria, records and inspections, with approval and review sign-off.

    也可单独购买
  50. Work Groups Register

    表格 · 8 个字段

    A register for keeping track of workplace work groups, their locations, members and health and safety representatives.

    也可单独购买
  51. Meeting Minutes

    表格 · 10 个字段

    A meeting minutes form: attendees and signatures, the agenda, topics discussed, comments and the actions that follow.

    也可单独购买
  52. Product Approval Checklist

    表格 · 8 个字段

    A checklist for approving a design for release: project details, component sign-off with Yes and No tick boxes, and an approval signature.

    也可单独购买
  53. Project Acceptance Criteria

    表格 · 7 个字段

    A project acceptance criteria form: the criteria each deliverable must meet before acceptance, and a milestones table with planned dates.

    也可单独购买
  54. Test Protocols

    表格 · 4 个字段

    A register of test protocols: each protocol's number and name, its date of issue and the date it is due for review.

    也可单独购买
  55. Monitoring and Measurement Schedule

    表格 · 3 个字段

    A register of what is monitored and measured: the location, the responsible person or position, and the date or time of each check.

    也可单独购买
  56. Corrective and Preventative Actions Form

    表格 · 9 个字段

    Record a corrective or preventative action: the issue and its seriousness, the evaluation, the action, who is responsible and the manager's sign-off.

    也可单独购买
  57. Quality Incident and Corrective Action Report Form

    表格 · 26 个字段

    A quality incident and corrective action report: incident details, witnesses, investigation, root cause, preventative actions and sign-off.

    也可单独购买
  58. Monitoring Register

    表格 · 7 个字段

    A register of the system items that need monitoring: responsibility, legislation, frequency, record retention period and comments.

    也可单独购买
  59. Organisation Chart

    表格 · 5 个章节

    An organisation chart naming who holds each safety role, from the PCBU, owner or CEO through senior management and the health and safety team to workers.

    仅包含在本体系中
  60. Disaster Recovery Response Register

    表格 · 8 个字段

    A register of operations and activities, with whether an emergency recovery procedure is in place, its document, version and responsible person.

    也可单独购买
  61. Hazard Report Form

    表格 · 14 个字段

    Hazard report form for workers to record a hazard, its exact location, when it was found and the recommended action, before it causes an incident.

    也可单独购买
  62. First Aid Worker Register

    表格 · 8 个字段

    A register of your first aid officers: who manages the first aid kit, each officer's location and contact details, and their qualifications and expiry dates.

    也可单独购买

涵盖内容

体系各部分如何配合

每份文件都会指向它所依据的文件,从制定规则的计划,到工人当天要做的事。

表格、登记簿和检查清单

Verification of Quality Requirements Checklist12 个字段也可单独购买Supplier Questionnaire-Quality11 个字段也可单独购买Quality Procurement Request Form15 个字段也可单独购买Supplier Evaluation Scorecard (Quality)9 个字段也可单独购买Quality Risk Assessment Form15 个字段也可单独购买Interested Parties Register5 个字段也可单独购买Operational Control Register7 个字段也可单独购买Infrastructure Responsibilities Register2 个字段也可单独购买Objectives Summary Form7 个字段也可单独购买Emergency Response Register6 个字段也可单独购买Worker Training Record10 个字段也可单独购买Outsourced Process Register9 个字段也可单独购买Training Needs Register8 个字段引用 Organisation Chart也可单独购买Quarterly Objective and Targets Report7 个字段也可单独购买Annual Audit Schedule1 个字段也可单独购买Roles and Responsibilities Schedule1 个字段也可单独购买Operations-Processes – Identification Form3 个字段也可单独购买Management Review Meeting Report7 个字段也可单独购买Corrective-Preventative Actions Register7 个字段也可单独购买Roles, Responsibilities, Accountabilities and Authorities Register6 个字段也可单独购买Monitoring and Measuring Equipment Register5 个字段也可单独购买AS/NZS ISO 9001:2016 Internal Audit Checklist41 个字段也可单独购买Incident Register10 个字段也可单独购买Compliance Evaluation Report11 个字段也可单独购买Internal Audit Report11 个字段也可单独购买Compliance Requirements Register3 个字段也可单独购买Risk Register8 个字段也可单独购买Communications Program Schedule5 个字段也可单独购买Document Register14 个字段也可单独购买Non-Conformance Report12 个字段也可单独购买Change Request Form16 个字段也可单独购买External Quality Control Register7 个字段也可单独购买Operational Control Development Worksheet11 个字段也可单独购买Objectives and Targets Register5 个字段也可单独购买Outsourced Process Schedule3 个字段也可单独购买Products Processes – Identification and Material Traceability5 个字段也可单独购买Internal Quality Control Register8 个字段也可单独购买Worker Training and Induction Register10 个字段也可单独购买Training Skills Responsibilities Register8 个字段也可单独购买Measuring and Calibration Register5 个字段也可单独购买Work Groups Register8 个字段也可单独购买Meeting Minutes10 个字段也可单独购买Product Approval Checklist8 个字段也可单独购买Project Acceptance Criteria7 个字段也可单独购买Test Protocols4 个字段也可单独购买Monitoring and Measurement Schedule3 个字段也可单独购买Corrective and Preventative Actions Form9 个字段也可单独购买Quality Incident and Corrective Action Report Form26 个字段也可单独购买Monitoring Register7 个字段也可单独购买Organisation Chart5 个章节仅包含在本体系中Disaster Recovery Response Register8 个字段也可单独购买Hazard Report Form14 个字段也可单独购买First Aid Worker Register8 个字段也可单独购买

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