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General Cleaning

SWMS · SWMS-10050

작업 단계 9개
버전 9

This SWMS covers the hazards and controls for general cleaning tasks, including cleaning offices, so that work is done safely and in line with safety regulations.

It takes your crew through each step: out-of-hours and night work, arriving on site and assessing conditions, setting up the work area, environmental controls, housekeeping, manual tasks, sweeping, mopping, surface cleaning and vacuuming, completion and emergency response.

It suits commercial cleaning companies, facility management teams, construction site clean-up crews, and office and retail cleaners.

Written by SafetyDocs safety experts, who have been writing safety documents since 2004.

General Cleaning

SWMSVersion 9

Company doing the work: [Company]
Business contact and phone: —
Responsible person (for monitoring SWMS and work): —
Responsible person's phone: —
Responsible person's signature: —
Date signed: —

Principal contractor (PC): [Principal contractor]
PC address: —
PC phone: [PC phone]
Date SWMS provided to PC: —
Job site address: [Site address]
Part of a construction project: —

Site management plan

If the work is part of a construction project, this SWMS must align with requirements of the Site Management Plan in place for the Construction Project.

High-risk construction work (HRCW)

This work activity involves the following “High-Risk Construction Work” (HRCW - identified in the Job Task column)

None listed.

Planning and preparation

Planning/Preparation

Liaise with Principal Contractor to identify on-site safety systems and procedures
Establish supervisory and communication arrangements
Principal contractor to confirm emergency response procedures are in place.

Hold points

Hold points identified and signed off before continuing work. (specify the hold points)

Training/Licence

All workers to have a General Construction Induction Card
Relevant workers have relevant certificates of competency, licenses, and training. Specify on the SWMS Sign-off for each worker.
Trained First Aider on site
All workers trained in site-specific emergency and evacuation procedures, SWMS, safe work procedures, and safety data sheets.

Worker duties and responsibilities

Fit condition for work, i.e., no signs of fatigue, alcohol or drugs
Attend all site inductions/briefings
Comply with all site requirements, e.g. PPE, Traffic Management Plans (TMP)
Only carry out work related to the contract
Inspect completed work and report possible safety, environmental and quality matters to the supervisor.

Monitor/Review

All people involved in the task must have this SWMS communicated to them before work commences
SWMS to be reviewed and amended if necessary, in consultation with relevant people after any near miss or incident
If additional site hazards identified, review this SWMS and amend control measures to suit
People, including workers, contractors and sub-contractors, affected by the revisions to this SWMS, must be informed ASAP
Give the principal contractor a copy of the revised SWMS
The site supervisor to monitor works against the controls stated in this SWMS
SWMS must be kept on-site and made available for inspection or review
Keep a record of this SWMS until the job is complete or for two years if involved in a notifiable incident
Regardless of any other factor, the person in control of the workplace must review this SWMS at least annually.

Site-specific notes

Legislation and codes of practice

Australian Government

Acts and regulations

Work Health and Safety Act 2011
Work Health and Safety Regulations 2011

Codes of practice

Work Health and Safety (First Aid in the Workplace) Code of Practice 2015
Work Health and Safety (How to Manage Work Health and Safety Risks) Code of Practice 2015
Work Health and Safety (Managing Risks of Hazardous Chemicals in the Workplace) Code of Practice 2015
Work Health and Safety (Managing the Work Environment and Facilities) Code of Practice 2015
Work Health and Safety (Construction Work) Code of Practice 2015

Australian Capital Territory

Acts and regulations

Work Health and Safety Act 2011
Work Health and Safety Regulation 2011

Codes of practice

Work Health and Safety (First Aid in the Workplace Code of Practice) Approval 2020
Work Health and Safety (How to Manage Work Health and Safety Risks Code of Practice) Approval 2025
Work Health and Safety (Managing the Work Environment and Facilities) Code of Practice 2025
Work Health and Safety (Construction Work Code of Practice) Approval 2025
Work Health and Safety (Managing Risks of Hazardous Chemicals in the Workplace Code of Practice) Approval 2022

Queensland

Acts and regulations

Work Health and Safety Act 2011
Work Health and Safety Regulation 2011

Codes of practice

First Aid in the Workplace Code of Practice 2021
How to Manage Work Health and Safety Risks Code of Practice 2021
Managing Risks of Hazardous Chemicals in the Workplace Code of Practice 2021
Managing the Work Environment and Facilities Code of Practice 2021

New South Wales

Acts and regulations

Work Health and Safety Act 2011
Work Health and Safety Regulation 2025

Codes of practice

First Aid in the workplace code of practice 2020
How to manage work health and safety risks code of practice 2019
Managing the work environment and facilities code of practice 2019
Managing risks of hazardous chemicals in the workplace code of practice 2022
Construction work code of practice 2019

Northern Territory

Acts and regulations

Work Health and Safety (National Uniform Legislation) Act 2011
Work Health and Safety (National Uniform Legislation) Regulations 2011

Codes of practice

First aid in the workplace – Code of practice 2022
How to manage work health and safety risks - Code of practice 2026
Managing risks of hazardous chemicals in the workplace Code of Practice 2020
Managing the work environment and facilities - Code of practice 2026
Construction work - code of practice 2026

South Australia

Acts and regulations

Work Health and Safety Act 2012
Work Health and Safety Regulation 2012

Codes of practice

First Aid in the Workplace: Code of practice 2020
How to Manage Work Health and Safety Risks: Code of practice 2020
Managing Risks of Hazardous Chemicals in the Workplace: Code of practice 2024
Managing the Work Environment and Facilities: Code of practice 2020
Construction work Code of Practice 2024

Tasmania

Acts and regulations

Work Health and Safety Act 2012
Work Health and Safety Regulations 2022

Codes of practice

First Aid in the Workplace - Code of practice 2020
How to Manage Work Health and Safety Risks - Code of practice 2024
Managing the Work Environment and Facilities - Code of practice 2024
Construction Work - Code of practice 2024
Managing Risks of Hazardous Chemicals in the Workplace - Code of practice 2018

Western Australia

Acts and regulations

Work Health and Safety Act 2020
Work Health and Safety (General) Regulations 2022

Codes of practice

First aid in the workplace - Code of Practice 2022
How to manage work health and safety risks – Code of practice 2022
Managing risks of hazardous chemicals in the workplace – Code of practice 2022
Managing the work environment and facilities – Code of practice 2022
Construction work – Code of practice 2022

Victoria

Acts and regulations

Occupational Health and Safety Act 2004
Occupational Health and Safety Regulations 2017

Personal protective equipment (PPE)

Foot Protection
Hearing Protection
Hand Protection
Protective Clothing

Do not wear rings, watches or jewellery that may become entangled. Long and loose hair must be tied back.

Job steps, hazards and controls

Work activity
Out-of-hours / night work
- Hazard
  - Fatigue
  - Unauthorised access
  - Insecure workplace
  Before controls3 High
  Controls
  - Allow adequate meal breaks for workers; especially if they have worked during part of the day, they will need time to rest & recover sufficiently to work safely into the evening/night
  - Do not schedule full double shifts for workers as worker fatigue increases the risk of incidents
  - Workers have access to:
    Suitable amenities (toilets/wash facilities/drinking water)
    Sufficient lighting (including parking areas)
    Air conditioning and heating
    Mechanical ventilation if required
    Emergency exits
    Safe area for parking/unloading equipment – protected from rain
  - Additional security personnel on-site to ensure no unauthorised access by the general public while work is being performed
  - No worker should work alone on the site at night.
  After controls2 Moderate
  Responsible
  - SupervisorMake sure schedules for breaks are followed and maintain call log
- Hazard
  Emergency
  Before controls4 Acute
  Controls
  - Avoid people working alone, use a buddy system to provide immediate support
  - Have a reliable communication system in place and test regularly.
  After controls2 Moderate
  Responsible
  - SupervisorMake sure schedules for breaks are followed and maintain call log

IR before controls · RR after controls1 LLow2 MModerate3 HHigh4 AAcute

Overall risk after controls2 MModeratethe highest rating after controls

Work activity
Arrival on-site & assess onsite conditions
Park safely, report to the site supervisor, complete the site induction and check site conditions.
Work activity
Work area set-up
Set up an exclusion zone with signage and tape, and stop work if anyone unauthorised enters.
Work activity
Environment
Control noise, separate and dispose of waste and chemicals correctly, and keep residue out of drains.
Work activity
Housekeeping
Keep the area tidy, place wet floor signs, run cords clear of doorways and wear non-slip footwear.
Work activity
Manual tasks
Use lightweight, long-handled tools and trolleys, use team lifts and move wheelie bins one at a time.
Work activity
Sweeping, mopping, surface cleaning & vacuuming
Handle sharps and contaminated materials safely, use tested equipment, avoid work above 2 m and follow the SDS.
Work activity
On completion
Remove or add barricades, sign out on the site register and use designated access and egress routes.
Work activity
Emergency response
Call 000, follow site emergency procedures, apply first aid and complete an incident report.

Permits

Plant & equipment

Hazardous substances

Supervisory arrangements

SWMS sign-off

This SWMS developed in consultation and cooperation with workers and relevant organisation representatives. I have read the above SWMS, and I understand its contents. I confirm that I have the skills and training, including relevant certification, to conduct the task as described. I agree to comply with safety requirements within this SWMS, including risk control measures, safe work instructions, and PPE described.

Worker’s name	Job role / positione.g. supervisor, worker, trainee	Licences, competencies & qualificationsType / descriptionClassNumber	Date	Signature
-	-	-	-	-
-	-	-	-	-
-	-	-	-	-
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)
		General construction induction (White Card)

Hierarchy of controls

Risk matrix

Step 1: Determine likelihood

Step 2: Determine consequence

Step 3: Determine the risk score

Likelihood ↑	InsignificantNo effect, or so minor that the effect is acceptable	MinorMinor first aid treatment, minimal business disruption, minimal environmental effect	ModerateSerious injuries, medium business interruption, medium environmental impact	MajorExtensive injuries or fatality, significant business interruption, environmental harm, prosecution	CatastrophicMultiple permanent disabilities or fatalities, business failure, substantial environmental harm, prosecution or imprisonment
	Consequence →
Almost certainExpected in most circumstances	2 Moderate	2 Moderate	3 High	4 Acute	4 Acute
LikelyWill probably occur in most circumstances	2 Moderate	2 Moderate	3 High	4 Acute	4 Acute
PossibleCould possibly occur at some time	1 Low	2 Moderate	2 Moderate	3 High	4 Acute
UnlikelyUnlikely but possible	1 Low	1 Low	2 Moderate	3 High	4 Acute
RareHighly unlikely to occur	1 Low	1 Low	2 Moderate	2 Moderate	3 High

1 LowRecord and monitor. Proceed with work, and review the risks regularly.
2 ModerateMaintain control measures. Be cautious when working, and monitor and review regularly.
3 HighReview before commencing work. Introduce new controls or maintain high-level controls to lower the risk level, and monitor the controls frequently.
4 AcuteDo not proceed until the risk level is reduced. Immediately introduce high-level controls, and re-assess before proceeding.

Step 4: Record risk

작업 단계 8개 더: Arrival on-site & assess onsite conditions부터 Emergency response까지

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작업 단계 9개

Out-of-hours / night workSchedule meal breaks, provide amenities, lighting and security, and never work alone at night.
Arrival on-site & assess onsite conditionsPark safely, report to the site supervisor, complete the site induction and check site conditions.
Work area set-upSet up an exclusion zone with signage and tape, and stop work if anyone unauthorised enters.
EnvironmentControl noise, separate and dispose of waste and chemicals correctly, and keep residue out of drains.
HousekeepingKeep the area tidy, place wet floor signs, run cords clear of doorways and wear non-slip footwear.
Manual tasksUse lightweight, long-handled tools and trolleys, use team lifts and move wheelie bins one at a time.
Sweeping, mopping, surface cleaning & vacuumingHandle sharps and contaminated materials safely, use tested equipment, avoid work above 2 m and follow the SDS.
On completionRemove or add barricades, sign out on the site register and use designated access and egress routes.
Emergency responseCall 000, follow site emergency procedures, apply first aid and complete an incident report.

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General Cleaning