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Incident reporting and learning

Incidents, near misses and unsafe conditions that go unreported or unreviewed, so the same problems keep happening.

Also known as: Inadequate incident reporting, Not learning from incidents, Repeated incidents, Near misses or incidents, Unreported incident, Failure to report hazards

How to control incident reporting and learning

  1. Set up a simple way to report incidents, near misses and hazards, and make sure every worker knows how to use it.
  2. Make reporting without blame the site rule, and thank people who report so that problems come out early.
  3. Record every incident and near miss, and tell the person in charge and any other duty holder straight away.
  4. Notify the WHS regulator immediately of any notifiable incident, and preserve the site until it allows work to resume.
  5. Investigate each incident to find its causes, and review the risk assessment and SWMS to reflect what is learned.
  6. Share lessons with the whole crew at toolbox talks, and track corrective actions until they are closed.

Typical controls, most effective first. Your SWMS sets the controls for your own job and site.

Templates that cover Incident reporting and learning

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